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Information for suppliers

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About us

Information for suppliers

Waikato DHB recognises that our suppliers play a critical role in supporting the Waikato DHB. We operate in a resource constrained environment so we are continually looking for ways to be more productive, efficient and effective.

The Purchasing and Distribution service is responsible for all purchasing and procurement processes for capital expense items, consumables and services.

Contact information

Purchasing Help Desk
purchasinghelpdesk@waikatodhb.health.nz 

Clinical Products Coordinator
CPC@waikatodhb.health.nz 

We are interested in retaining and establishing business with suppliers who provide:

  • Quality - Are committed to providing quality products, customer service, support and responsiveness.
  • Focus - Focused on making it easy to do business and exceeding our expectations
  • Savings - Competitive pricing and continually look for ways to help us reduce costs
  • Innovation - Are willing to work towards process improvement and propose innovative ideas
  • Technology - Provide technical expertise, inform us of new technology and keep us informed of market developments

To select suppliers we would normally undertake some form of tender process. In general, Requests for Quotation, Requests for Information, Expressions of Interest, Requests for Proposal, and Tenders are advertised on the Government Electronic Tender Service (GETS) website.

Suppliers may register with GETS to gain access to public sector tender information.

 

  • When transacting business it is Waikato DHB’s responsibility to supply you with a valid purchase order clearly specifying the goods and/or services it wishes to procure. 
  • It is your responsibility not to supply goods and/or services unless you receive a valid purchase order. 
  • If Waikato DHB receives an invoice without firstly issuing a valid purchase order Waikato DHB may choose not to pay your invoice.

The Business Visitors Policy governs all access to the Waikato DHB sites. The current policy means business visitors must sign in as a visitor. More information on our Business visitors page.

It is vital that supplier details and payments are managed in a manner that will assist with the establishment of a good business relationship from the beginning.

Our new supplier process has been designed and developed to ensure information is exchanged and the administrative process for both parties is established. It establishes the rules of the business relationship to prevent any misunderstanding and clearly states our requirements and expectations.