For patients
COVID-19: Visitor policy in Alert Level 2
Click here for more informationInformation System Outage and Services Update
Information for patients in relation to the cyber security event on 18 May, 2021.
Your clinic appointment
Advice and reminders so you are well prepared for your clinic appointment.
Community health transport shuttles
These are Waikato DHB-funded services staffed by volunteers, and are for transport to and from health appointments and admissions. Pre-booking is important.
Travel assistance
About the National Travel Assistance programme (NTA), who is eligible and how to apply.
Your hospital stay
What happens from referral to discharge.
Home visits
Things to do if we are visiting you at home.
Patient rights
Summary of your rights and what to do if you have concerns.
Return of body tissue
How and when to make a request.
Your personal information and privacy
What we ask for, who we share it with, and how to request access to your clinical record.
No smoking or vaping
Absolutely no smoking and no vaping in our building and on our grounds. We can support you to be smokefree during your stay with free clean nicotine products available on our wards.
Managing your blood before and after surgery
Information about why blood management is important, questions you may want to ask you health care team, managing anaemic patients, and blood transfusions.
Video appointment
Everything you need to know if you've been booked for a video appointment.