Consumer Council Meeting – October 2018
This month, members were joined by Interim CEO Derek Wright and Board Chair Sally Webb, Waikato DHB. An update on the Health System Plan was provided. There is a need for truly radical change in the way services are delivered as well as outcomes. We need to understand from communities what their needs are and how the Waikato DHB can improve services to all. The Council noted it is important to shift power back to communities - they know best about what is needed.
The Council’s positive impact within the Waikato DHB was noted. As the profile continues to be raised, staff are seeking input and wanting its involvement. The Council is working to ensure there is a consumer voice at all levels within the organisation. Common goals have been developed, and members and share the same focus – to work with the Waikato DHB to improve health outcomes for Māori, people living with disabilities, and people living rurally.
Work is ongoing to support the Waikato DHB to build a more robust picture of disability in the Waikato to be able to respond to the needs of that community.
Representatives from the Health Quality & Safety Commission (HQSC) Programme Partners in Care met with the Council to discuss the development of quality and safety markers for consumer engagement. The Waikato DHB has been selected as a pilot site for this, and the Council have been asked for their input on the draft structure.
Photo: Consumer Council members at the meeting with Dr Chris Walsh, Programme Director - Partners in Care (third from right at the back), and Deon York Programme Manager – Partners in Care (second from right).