Consumer Council meeting - February 2020
The Consumer Council discussed the work that is happening around the localities project as part of the Waikato DHB transformation The project is in the early stages and the team are looking to ensure they are engaging with consumers at all stages. The Council stressed the importance of understanding the needs of different communities and ensure we are involving those who can’t access services. It was noted that there has been a lot of engagement and the Waikato DHB have been told clearly what the issues, needs and solutions are. We need to be working with community to support the successful initiatives that are already in place. Swift actions are now needed to improve equity and health outcomes.
The Consumer Council also heard from the Acting General Manager, Strategy & Funding who shared the department’s work plans for 2020, including mental health initiatives responding to the ‘Let’s Talk’ hui and working to partner with organisations who share the same goals to achieve better health outcomes for the community.
Finally, the Council are keen to escalate a matter to provide support for whānau within the paediatric wards.