Contact information
For general enquiries:
- phone 09 276 0000
- phone (freephone) 0800 266 513
For patient information:
- phone 09 274 5004
- phone (freephone) 0800 266 513
For outpatient appointments:
- phone 09 277 1660 (7:30am to 6pm, Monday to Friday)
For the birthing and assessment unit:
- phone 09 276 0262
For the maternity ward — antenatal and postnatal care:
- phone 09 276 0044 (extension 58374)
Physical address:
Birthing and Assessment Unit
Galbraith Building
Middlemore Hospital
100 Hospital Road
Ōtāhuhu
Auckland 2025
Postal address:
Health New Zealand | Te Whatu Ora
Private Bag 93311
Auckland 1640
Visiting hours
A maximum of 2 visitors (including tamariki) are allowed between 2pm and 8pm. In addition, you can also have a support person.
Your support person can stay overnight (8pm to 8am) or at any time, with prior arrangement for compassionate reasons.
Tamariki under 16 may visit between 2pm and 8pm for compassionate reasons.
Check with the midwife in charge.
Departments and services
The Birthing and Assessment Unit occupies the second floor of the Galbraith Building. This is the large building opposite the train station.
It operates 24 hours a day, providing care for:
- emergency antenatal and postnatal issues
- labour and birth.
Birthing and Assessment Unit (North and South)external link
The Neonatal Care Unit offers intensive and specialised care for newborns who need extra support after birth.
This unit is equipped to handle a range of medical needs to ensure the best possible outcomes for these pēpi.
Kidz First Neonatal Careexternal link
The Gynaecology and Obstetric Service and the Early Pregnancy and Assessment Clinic offer assessment and care for women up to 20 weeks pregnant.
These services make sure that women receive the necessary support and medical attention during the early stages of pregnancy.
Gynaecology and Obstetric Serviceexternal link
The community midwifery service offers ongoing care before and after the birth of your pēpi.
The service is to make sure you receive continuous support and medical attention through your pregnancy and postpartum period.
Community midwifery serviceexternal link
Maternal fetal medicine midwives are a dedicated team of community midwives who provide care for pregnancies with medical or pregnancy complications.
They work on referrals from healthcare providers. These midwives collaborate with specialist doctors and run clinics at Middlemore Hospital and Manukau SuperClinic.
Maternal and Fetal Medicine Midwifery Serviceexternal link
All buildings and grounds within Health New Zealand | Te Whatu Ora facilities are smokefree.
If you smoke regularly, your body is used to a steady supply of nicotine. When you stop smoking, it is the withdrawal from nicotine that causes discomfort.
We can help you remain smokefree and be comfortable during your stay. To make being smokefree easier, staff can provide nicotine replacement therapy as:
- patches
- lozenges
- gum.
Take steps to be smokefree before coming to hospital
If you know about your hospital admission in advance, take steps now to stop smoking. You can talk to your healthcare provider or contact the Living Smokefree Service. It is a one-stop-shop for smoking cessation in Counties Manukau.
You can refer yourself by calling (freephone) 0800 569 568.
Living Smokefree Service Counties Manukau — Healthpointexternal link
If you are pregnant
If you are pregnant, quitting smoking is one of the best decisions you will ever make for you and your pēpi. Smoking puts your pēpi at risk of many health problems.
Learning to breastfeed can take time. It is crucial to get the support you need when and where you need it.
If you had your pēpi at a hospital or birthing unit, you might have been visited by a breastfeeding advocate or lactation consultant. These specialists help with breastfeeding challenges.
In addition to whānau, free community breastfeeding services are available in South Auckland to support you.
Te Rito Ora
Te Rito Ora is a free community service that provides breastfeeding and pēpi feeding support for up to 2 years. The team of skilled workers will:
- support you to prepare for breastfeeding
- provide infant feeding advice after your baby is born.
A lactation consultant is available if you have more complex breastfeeding needs.
For more information call 0800 435 723 (0800 HELP BF), 8am to 4:30pm, Monday to Friday.
Community support services
Counties Manukau offers a variety of classes to support you during your pregnancy. For more details on what each provider offers, please contact them directly. Additionally, your Lead Maternity Carer can help guide you in choosing the right classes for your needs.
Turuki Healthcareexternal link offer a different, more culturally informed option to traditional antenatal class (one-day antenatal wananga held several times each year). Sessions are held at Papakura Marae, Mangere, Pukekohe and Manurewa. Phone: 09 275 5788 or 0800 427 892
Taonga Education Centreexternal link provides antenatal services, social services and mothers accommodation for teen parents expecting their first baby. Sessions are 2 x 5 hours over two days in Manurewa, Otara and Papakura. Morning tea and lunch provided as well as transport if needed. Phone: 09 269 2861 or 0508 taonga (826 642).
Teen Parent Unit offers a positive and supportive learning environment where academic achievement is a priority. Students have access to on-site social workers, support workers and health carers. Phone: 09 269 2861 or 0508 taonga (826 642).
Birthbalance childbirth and parenting coursesexternal link. Phone: 021 353 313
Parents Centre offers variety of programmes throughout the year.
- Manukau - The Gardens School | Phone: 09 267 1224
- Papakura | Chapel Street, Papakura. Phone: 09 297 7461
- Franklin | Phone: 09 283 8513
- East Auckland | Phone: 09 537 0560
Plunket offers car seat installations and education to ensure children's safety during all journeys. These installations are available for an affordable fee. Experienced Child Restraint Technicians provide advice, support, and education at our car seat installation and education service sites.
Plunket Car Seat Service near you.external link
If you have diabetes or if it is found during your pregnancy this service will manage this side of your care. Midwives, obstetricians, diabetologists, and dietitians all work to help you control your diabetes. Your LMC or community midwife will usually provide basic midwifery care too.
After baby is born it's important to stay smokefree. The first six weeks is a time many women find challenging. Even if you don't smoke around baby, poisons from the cigarettes will stay in your clothes and hair. Baby will be exposed to these.
Talk to your doctor, midwife, nurse or freephone 0800 569568.
Look at You — Aroha Atu, Aroha Mai
Babies are social and communicate right from birth. This video supports parents, whānau and those working with babies to understand their social and emotional needs in the first three months of life.
Look at You — Aroha Atu, Aroha Mai (English)
Look at You — Aroha Atu, Aroha Mai
Babies are social and communicate right from birth. This video supports parents, whānau and those working with babies to understand their social and emotional needs in the first three months of life.
Look at You — Aroha Atu, Aroha Mai (English)
Giving birth in a birthing centre or small maternity unit
In many places around the motu you may also have the choice of a birthing centre or small community hospital maternity unit (called a primary maternity unit).
Women who give birth in these smaller units also tend to use less pain relief and have fewer caesarean sections and forceps than those who give birth in hospital.
Speak to your midwife or doctor about the choices available in your area. You can also look for what is available in your area.
Your midwife, or the midwife working on behalf of your healthcare provider, will stay with you for at least 2 hours after the birth.
Once your pēpi is born
Some small units also have rooms where you can stay for a couple of days to recover from the birth.
While you are there, an employed midwife will help you to breastfeed and care for your pēpi. Some small units also let your partner stay with you and pēpi. Ask you midwife about what is available in your area.