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After hours and urgent medical centres

There are no emergency or primary care (family doctor) services available on-site.

If you cannot wait to see your usual doctor, nurse or healthcare provider, or you do not have one, go to an after hours or urgent care medical centre. They can help you with things like bad cuts, sprains or breaks, minor head injuries, or if you are feeling really sick. You do not need an appointment but might have to wait.

Find urgent care in South Auckland — Healthpoint

Find urgent care in East Auckland — Healthpoint

Contact

For general enquiries, call 09 237 0600

Postal address:

Pukekohe Hospital
1 Tuakau Road
Pukekohe
Auckland 2120

Visiting hours

Visiting hours for whānau are from 2pm to 8pm.

There is a limit of 2 visitors per patient at any one time.

Patients may have one key support person who can visit between 8am and 8pm. This is restricted to adults only.

Overnight visiting (8pm to 8am) for the key support person will be considered only under compassionate grounds.

No children under 16 years are allowed unless approved under compassionate grounds.

How to get to Pukekohe Hospital

The main entrance to Pukekohe Hospital is on Tuakau Road.

1 Tuakau Road
Pukekohe
Auckland 2120

Travel options

Public transport

The 393 bus route stops at Pukekohe Hospital. Use the Auckland Transport journey planner to plan your trip.

Journey planner — Auckland Transportexternal link

Franklin Family Support Services

If you need to attend a medical appointment but have difficulty with transport, Franklin Family Support Services may be able to help with a free or subsidised return trip. The service is available to take you to and from appointments.

For more information, call 09 238 6233

National Travel Assistance

The National Travel Assistance Scheme helps people who need to travel long distances or travel frequently for health appointments.

National Travel Assistance

Parking

There is limited free parking at Pukekohe Hospital.

Mobility parking

There are disability car parks at the front entrance of Pukekohe Hospital.

 

Departments and services

Adult Rehabilitation and Health of Older People Charisma Midwifery Collective Community Health Service Community Mental Health
Maternity Services Public Health Nurses Pukekohe Birthing Unit Services for Older People

Patient and visitor information

Open all

All buildings and grounds within Health New Zealand Counties Manukau facilities are smokefree.

If you smoke regularly, your body is used to a steady supply of nicotine. When you stop smoking, it is the withdrawal from nicotine that causes discomfort. We can help you remain smokefree and be comfortable during your stay. To make being smokefree easier, staff can provide nicotine replacement therapy (NRT) as:

  • patches
  • lozenges
  • gum.

Take steps to be smokefree before coming to hospital

If you know about your hospital admission in advance, take steps now to stop smoking. You can talk to your healthcare provider or contact the Living Smokefree Service. It is a one-stop-shop for smoking cessation in Counties Manukau and you can refer yourself:

Living Smokefree Service Counties Manukau — Healthpointexternal link

If you are pregnant

If you are pregnant, quitting smoking is one of the best decisions you will ever make for you and your pēpi. Smoking puts your pēpi at risk of many health problems.

ITS, in partnership with Counties Manukau Health, offers 24/7 interpreting and translation services to various government and private agencies. Within Counties Manukau and for Primary Healthcare providers, interpreting services are free, ensuring clear communication between patients and healthcare providers to prevent misdiagnosis and inappropriate treatment.

With a team of over 230 interpreters fluent in more than 90 languages and dialects, ITS specializes in medical, court, police, and government agency interpreting. Services are available on-site, via telephone, or through video conferencing, covering languages from Asian, African, European, Middle Eastern, and Pacific Island regions.

The booking office is located at the Manukau Health Park, and is staffed by coordinators from 8:00am to 4:30pm, Monday to Friday.

To make a booking, phone 09 276 0014 or email its@cmdhb.org.nz.

Visitors are asked not to enter our facilities if you or anyone in your household has COVID-19 or flu-like symptoms, or if you are currently advised to isolate.

If you are unwell:

  • take a COVID-19 test
  • stay home.

If you have any concerns about your health freephone Healthline 0800 611 116.

Home-cooked food can only be delivered directly to patients by visitors. It cannot be left to be collected.

Visitors with service dogs or guide dogs are permitted on our facilities if they comply with hospital policy and other local guidelines.

Your stay in hospital

Preparing for a hospital stay

What your hospital appointment letter or email should tell you, what to know before your stay and what to bring, what to do when you arrive, and information if you are having surgery.

Your stay in hospital

The staff and services in hospital are there to help you and your whānau during your stay. The more you know about what to expect, the more you can relax and focus on your health and recovery.

Leaving hospital

Leaving hospital (hospital discharge) will be discussed with you during your hospital stay. It is important for your recovery that your discharge happens quickly when you no longer need hospital care.

Feedback

We welcome feedback (compliments, suggestions, enquiries, or complaints) from patients and whānau to help us improve our services.

To give feedback:

You can also send a letter to:

Feedback Central
Health New Zealand | Te Whatu Ora
Private Bag 93311
Auckland 1640

If you have a problem you want sorted straight away, talk with the staff caring for you or ask to speak with a manager in that area.

Feedback form