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In an emergency

Ellesmere Community Facility does not have an emergency department.

For critical or life-threatening emergencies dial 111

If you are not sure how serious the problem is, call Healthline at any time for advice on 0800 611 116

When to go to ED

After hours and urgent medical centres

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Doctor services online or over the phone often have appointments available on the same day. You do not need to be enrolled to use some of them. They are a good option if your usual doctor or nurse cannot fit you in. There will be a cost.

Online GP care

The closest after hours and urgent medical centre is the 24 Hour Surgery on Madras Street, Christchurch.

401 Madras Street
Christchurch
Entrance on the left just before Bealey Avenue

Phone: 03 365 7777

Contact

For all enquiries, call 03 324 3415

Visiting hours

Ellesmere Community Facility visiting hours are 10am to 8.30pm, unless arranged before. It is best to avoid visiting at meal times.

How to get to Ellesmere Community Facility

Ellesmere Community Facility is at:

25 Cunningham Street
Leeston
Canterbury 7632

Parking

There are car parks on site, including accessible parks.

Facilities

Wi-Fi and free internet access

Free public Wi-Fi internet access is available in most hospital areas.

To use the free Wi-Fi service:

  1. When you turn on your Wi-Fi on your mobile device or laptop computer, select “DHB Public Wi-Fi” from the list of options.
  2. Your device should automatically open a web page where you can accept the terms and conditions.
  3. You will be able to browse the internet or access your emails.

Note:

  • sites and content deemed inappropriate will be blocked when using the free wi-fi
  • it is not possible to download movies and other large files

Content accessed by people within Te Whatu Ora facilities on their own network is subject to Te Whatu Ora policy.

Patient and visitor information

Visitor rules and tips

You should not come to our facilities as a visitor or support person if you are unwell. We encourage you to wear a surgical or medical mask when visiting and ask that you clean your hands with the alcohol-based hand gel we provide.

Patients can have more than one visitor except in some situations, for example rooms with more than one patient where it can cause overcrowding.

Smokefree

All of facilities are smoke and vape free. If you are a patient we encourage you to discuss quitting smoking with your doctor or nurse.

If you want help to quit, call Te Hā Waitaha 0800 425 700

Te Hā Waitaha Smokefree Support

Feedback

How was the care you or your whānau received at our healthcare providers in Canterbury? We welcome feedback, compliments or complaints to help us get things right.

Canterbury feedback form

You can also fill out a paper feedback form at the facility.

If you have a problem you want sorted straight away, talk with the staff caring for you or ask to speak with a manager in that area.