Feedback or complaints

What matters to you is important to us. Your feedback helps us improve our services.

If you have an immediate concern about your treatment or care, or the care of a family member, tell us. Many problems can be resolved quickly by talking things over. Speak to a staff member or ask to speak to a manager e.g. charge nurse, clinical nurse leader or team leader in the department, clinic or ward. If they are not available, ask to speak to the duty manager.

How you can give feedback or make a complaint

On our wards and at clinical sites

There are feedback forms and complaint forms available in all clinical areas. If you can’t find them, please ask our staff to get you one.

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