Local support services

The following provides a list of services available within the Waikato region that can help with a range of social issues.  

It is grouped by district and there is a list of nationwide 24 hour help lines on the last page.   You can also search for services by category and location through www.linkage.co.nz/webhealth(external link)

Your general practitioner (GP) will be able to assist you but if you require help urgently, please contact any of the following at any time of the day or night:

  • The Crisis Assessment and Home Treatment Team - phone 0800 50 50 50
  • Lifeline – phone 0800 543 354
  • Suicide prevention line - 0508 TAUTOKO 0508 828 865
  • Youthline – phone 0800 376 633, free text 234 or email talk@youthline.co.nz
  • Kidsline – phone 0800 KIDSLINE 0800 543 754
  • Samaritans – phone 0800 726 666
RegionOrganisationContact detailsOpening hoursDescription of service
Hamilton Crisis Assessment and Home Treatment Service (CAHT)

Ph: 0800 505 050
Address: 193 London Street, Hamilton

24/7 and for self-presentations
8am - 4.30 pm

Provides a single point of entry for all acute and non-acute mental health issues.  This service is available all day and every day and anyone who calls will be referred to the appropriate treatment or support service.  Can be through referrals from GP, family, friends or by self.
Child Youth and Family

Ph: 0508 326 459
Email: cyfcallcentre@cyf.govt.nz
Address: 9th Floor, Anglesea Towers
Cnr Anglesea and Collingwood Streets

   
Citizens Advice Bureau

Ph: (07) 839 0395 / (07) 839 0808
55 Victoria Street, Hamilton
Email: hamilton@cab.org.nz
Website: www.cab.org.nz(external link)

8.45am - 5pm
Mon-Fri

Citizens Advice Bureau provides free, confidential information and advice to anyone about any query or problem. CAB is staffed by trained volunteers who can access information by computer or from the extensive range of resources held by each branch.
Family Works Northern, Te Aro Morrinsville Rd

Ph: 07-858 4413
Email: admin.waikato@fwn.org.nz
Address:  100 Morrinsville Rd, Hillcrest, Hamilton 3216
Website:  www.familyworksnorthern.org.nz(external link)

8.30am - 5pm
Mon-Fri.
Social Work and Counselling services for anyone with a child under the age of 18 in their care, Parenting Programmes, and Domestic Violence Programmes for women and children.

Hamilton Abuse Intervention Project

Ph: (07) 834 3148
Email: admin@haip.org.nz
Address: Thornton Court
135 London Street, Hamilton

9am - 5pm
Mon-Thu,

9am - 3pm
Friday

HAIP runs education group and individual programmes for men, youth and women. Women's programmes focus on educating and strengthening women. Men's programmes focus on challenging attitudes around power and control issues in their relationships.

HAIP also provides support and education around the issues and effects of domestic violence.
Hamilton Pride

Email: info@hamiltonpride.co.nz
Address:  Link House, 2 Dawson Street, Hamilton East, Hamilton
Website: www.hamiltonpride.co.nz(external link)
Facebook: www.facebook.com/HamiltonPrideNZ(external link)

Meet fourth Wednesday of each month – all welcome Hamilton Pride Incorporated is an organisation committed to supporting and celebrating the diversity of Lesbian, Gay, Bisexual, Transgender, Takatāpui, Intersex and Queer (LGBTTIQ) communities of Hamilton and the wider Waikato region.
Hamilton Refuge & Support Services

Ph: (07) 855 1569 / (0800) 733 843 REFUGE
Email: reception@tewhakaruruhau.org.nz

9am - 5pm
Mon-Fri
24 hour crisis line is 07 855 1569

Supporting families to live free from domestic abuse.  Provide safe housing; 24 hour crisis services; community support services; support & advocacy; information & resources
Hamilton Therapy Centre

Ph: 07-858 3211
Email: office@hamiltontherapy.co.nz
Address: 15 Wellington St, off Grey St, Hamilton East
Website: www.hamiltontherapy.co.nz(external link)

  Hamilton Therapy Centre is a practice of counsellors who can work with individuals, couples and family groups to address a wide range of issues. Counselling is a process to help you discover your own strengths and come to your own decisions.

Hauora Waikato

Ph: 0800 99 99 03 or 07 8395146
Address: 105 Rostrevor Street, Hamilton

0800 50 50 50
24/7

Hauora Waikato is a kaupapa Māori organisation which provides mental health services to all in the community. Services include sub-acute rehabilitation and education, early intervention for first time psychosis, child and adolescent services.

It is the single point entry for the Central part of the Waikato’s child and adolescent mental health services.   They coordinate a crisis response for children and adolescents who are not already receiving mental health services.  The client nominates the type of service they would prefer to ensure culturally appropriate.
K'aute Pasifika Trust

Ph: (07) 834 1482
Email: enquiries@kautepasifika.org.nz
Website: www.kautepasifika.org.nz(external link)
Address: 960 Victoria Street, Level 1 Citisite House, Hamilton

9am - 5pm
Mon-Fri
Providing health, social services, disability services, education training services and information for Pacific Island people.

Male Support Services

Ph: (07) 858 4112 / (0800) 677 289 / 027 441 4749
Email: mssatw@xtra.co.nz
Website: www.waikatosurvivors.org.nz(external link)
Address: 292 Cambridge Road, Hillcrest, Hamilton

8am - 5pm
Mon-Fri

We provide support for males of any age who are victims of physical, emotional, mental or sexual abuse. We are ACC accredited and CYF/MSD level 3 approved.

MATES Men’s Network

Ph:0800 4MATES - (0800 462 837)
Email: info@mates.org.nz

  Provides opportunity for men to gain or regain skills to help them overcome personal crisis and a forum for positive social connection.
Pathways Health Ltd

Ph: 07 857 1203
Email: contactus@pathways.co.nz
Address: Kakariki House
293 Grey Street, Hamilton East

  Provides community-based mental health and wellness services.
Perinatal Mental Health Service, Waikato District Health Board

Ph: (07) 858 0924
Address: 222 Pembroke Street, Hamilton

8.30am - 4.30pm
Mon-Fri

The Perinatal Mental Health Service provides assessment and treatment of mood disorders in pregnancy and postpartum up to 12 months. In addition the service will see women experiencing significant distress related to grief, loss and birth trauma.

If urgent/crisis service required, please contact 0800 50 50 50 CAHT
Pregnancy Counselling Services

Ph: (07) 838 3076 / (0800) 773 462 / 07 855 5779
Email: pregnancycounselling.info@gmail.com
Website: www.pregnancycounselling.org.nz(external link)

24/7 Counselling and support for women/young girls in pregnancy crisis situations, and post abortion support. They will meet face to face with clients when required.
Assist with baby clothing/baby items, arranging a midwife, and will try to assist if there are accommodation needs.
Problem Gambling Foundation of NZ

Ph: 07 834 0014 / 0800 66 42 62
Email: help@pgfnz.org.nz
Address:  Level 2, 71 London Street, HamiltonWebsite: www.pgf.nz(external link)

Mon-Fri
8.30 – 5pm

Providing free, professional and confidential counselling for gamblers and others affected by gambling.
Progress to Health

Ph: (07) 838-0302 / (0800) 77-57-57
Email: via website www.progresstohealth.org.nz(external link)

Address: 19 Hood Street, Hamilton
8.30am - 5pm
Mon-Fri
Progress to Health is a community based organisation providing individualised and group activities that enhance mental and physical wellbeing to those who experience mental health and / or a disability
Rape & Sexual Abuse Healing Centre

Ph: (07) 839 4433 / (0800) 839 4433
Email: rasahc@xtra.co.nz
Address: 33A Clarence Street, Hamilton

9am - 5pm Please contact for help and support to survivors of rape, sexual abuse and family violence.
Real Waikato

Ph: 07 857 1579
Email: waikato@real.org.nz
Address: Kakariki House, 293 Grey Street, Hamilton East, Hamilton
Website: www.real.org.nz/waikato(external link)

8.30am - 5pm
Mon-Fri

Real is aimed at supporting young people to grow confidence, realise their potential and achieve their dreams. At Real, we want to play a part in supporting all young New Zealanders to feel great about their futures.
Relationship Counselling Lifeline

Ph: 09 909 8750
Email:  face2face@lifeline.org.nz
Website: www.lifeline.org.nz(external link)

  Face to face counselling sessions available.  Please contact Lifeline to arrange.  There may be a charge but, as Lifeline explain, they do not want finances to be a barrier to accessing their services so charges on a sliding scale.
Rongo Atea Youth Alcohol and Drug Service

Ph: (07) 846 1042
Email: reception@terunanga.org.nz
Website: www.terunanga.org.nz(external link)
Address: 85 Pine Avenue, Melville, Hamilton

  Kaupapa Māori Alcohol and Drug Youth Residential Treatment Services 10 week closed programme for youth aged 13 to 17 years.
Salvation Army – positive lifestyle programme

Ph: (07) 834 7000
Email: hamilton_cm@nzf.salvationarmy.org
Address: 99 London Street, Hamilton 3204

  A 10-week programme covering areas such as dealing with depression, anger, grief and stress. Participants build self-esteem and gain skills in assertiveness, goal-setting and problem-solving.
Single Parent Services (external link)Waikato

Ph: (07) 839 1051 / 0800 457 146
Email: office@spsw.org.nz
Website: www.spsw.org.nz(external link)
Address: 2 Dawson Street, Hamilton East, Hamilton

9am - 4.30pm Mon-Fri office hours
Appointments can be made outside these hours upon request
Single Parent Services aims to create access to emotional, social and physical services for people parenting alone so their children are not disadvantaged. They also offer a full community counselling service and life education courses.
Solace Suicide Support

Ph: 07 834 4395
Email: parkerda@xtra.co.nz
Website: www.linkage.co.nzprovider/4023/solace-suicide-support-group-hamilton(external link)
www.facebook.com/SolaceSupportHamiltonNZ(external link)

Mornings or evenings Support family and friends after suicide.
Strengthening Families

Ph: 07 856 1838
Email: wilmaa@tekohaohealth.co.nz
Address: Te Kohao Health, Kirikiriroa Marae, 951 Wairere Drive, HAMILTON

Ph: 07 957 1286/ 0800 326 459 / 0508 family (after hours)
Email: karen.rogers004@cyf.govt.nz
Address: CYF Hamilton, Cnr Anglesea & Collingwood Street Hamilton Waikato

8.30am - 5pm
Mon-Fri

Strengthening Families helps sort a family’s life challenges.  Their services include:
Finding warm, comfortable homes for families/whanau
Helping with concerns about children’s health
Making ends meets
Families whose children at not doing well at school
Coping with stresses at home.
your child’s health
Strengthening Families brings together

the agencies that can help family/whānau deal with these issues.

Supporting Families in Mental Illness

Phone: 07 8397069 or 0800 555 434
Email: office@sfwaikato.org.nz
Address: 28 Pembroke Street, Hamilton

 

SF Waikato aims to provide the best possible family support, advocacy, information and education for family whanau of people experiencing a mental illness.
Family workers provide this free service one on one at the office, in the home or other place that suits. A Kai Awhina worker can offer a cultural awareness perspective. Family whanau are offered education/support groups and the use of an extensive library.

Te Wānanga o Aotearoa

Te Puna Manaaki – Student Support Services

Ph: 0800 355 553
Email: student.support@twoa.ac.nz

8.30am - 5pm
Mon-Fri
Students who are experiencing any social issues are encouraged to contact Te Puna Manaaki who will then arrange the services of the appropriate agency.

University of Waikato

Student Counselling Service

Ph: 07 838 4037
Email: counselling@waikato.ac.nz
Address: Student Health Centre, Gate 1, Knighton Road, Hamilton

  University of Waikato students’ have access to trained counsellors who are available to assist with a wide range of life issues.

Wintec

The Health Services

Ph: (07) 834 8869 / 0800 2 Wintec Ext 8869
Email: healthservices@wintec.ac.nz
Address: City Campus, at the rear of Block A Rotokauri Campus, in the Student Hub

City Campus 8.30am - 3.30pm
Mon-Fri

Rotokauri Campus 9am - 2pm
Mon-Fri
Trained counsellors provide help to students.
Women’s Wellness

Ph: 07 8571565
Email: womenswellness@pathways.co.nz

Website: www.womenswellness.co.nz(external link)

8.30am - 5pm
Mon-Fri

Women’s Wellness is a free, Hamilton-based support service for women, by women. If you're experiencing a difficult time in your life because of trauma, anxiety, depression or other mental illness, we can be alongside you as you journey towards wellness.  Our service is mobile and free.
Youthnet

Ph: 027 488 4638
Email: info@youthnet.org.nz
Website: www.youthnet.org.nz(external link)

  The team at YouthNet aim to reduce self-harm and suicide in New Zealand’s youth as well as promote positive Mental Health.
Hauraki CAPS Hauraki Inc

CAPS Hauraki have offices in Paeroa.  Appointments made through the Paeroa office number
Ph: (07) 862 6134
Email:  reception@capshauraki.co.nz 

  Counselling & Social work support,  Youth Services, and  SASS ( Sexual Abuse Support Service) with a 24/7 help line 0800 88 33 00
Child Youth and Family Services Hauraki

Ph: 0508 326 459 / 0508 family (after hours)
Email: cyfcallcentre@cyf.govt.nz
Address: Cnr Te Aroha and Rotokohu Roads, Paeroa

  Child Youth and Family act as a referring agent for people with mental health issues to the appropriate services
Hauraki Māori Trust Board

Ph: 07 862 7521
Email: general@hauraki.iwi.nz
Address:  41 Belmont Rd, Paeroa

8.30am - 5pm
Mon-Fri
Social services offered through a range of counsellors.

Manaaki Centre, Waikato District Health Board

Ph: 07 868 8249
Address: Manaaki Centre,
Thames Hospital,
Mary Street, Thames

8.30am - 5pm
Mon-Fri

The single entry point for the north sector (Thames, Coromandel and Hauraki) of the Waikato region triage and appropriate onward referral to the support of the client’s choice. (providers include the Child and Adolescent Mental Health Service, Te Korowai, Youth Horizons, Whai Marama Connex.)
Strengthening Families

Ph: 07 863 8755
Email: wcrcsf@xtra.co.nz
Address: Waihi Community Resource Centre, 4 Mueller St, WAIHI 3610

Ph: 07 902 9192
Email: margaret.harrison006@msd.govt.nz
Address: Work and Income, PO Box 117, PAEROA

 

Strengthening Families helps sort a family’s life challenges.  Their services include:
Finding warm, comfortable homes for families/whanau
Helping with concerns about children’s health
Making ends meets
Families whose children at not doing well at school
Coping with stresses at home.
your child’s health
Strengthening Families brings together

the agencies that can help family/whānau deal with these issues.
Te Korowai Hauora o Hauraki, Paeroa

Ph: 07 862 9284
Email: paeroa@korowai.co.nz
Address: 43 Belmont Road
Paeroa 3600

8am - 5pm
Mon-Fri
Practice that provides a range of physical and mental health services.  Promotion of suicide prevention through public promotion.   Some acute mental health service offered (through Manaaki).
Waihi Community Resource Centre

Ph: (07) 863 7555
Email: wcrcinc@xtra.co.nz
Address: 4 Mueller Street, Waihi

9am-5pm
Mon-Thu and Friday 9am -3pm for services.

Friday Community lunch  12.30pm.
Provide a range of social services including social worker and youth worker services, mentoring, Strengthening Families, and family violence intervention services.  Also host and/or refer to counsellors, mental health, alcohol and drug, anger management services, Youth Guarantees Course, Senior Connect, and  community garden and lunch

Matamata/Piako

Citizens Advice Bureau Matamata

Ph: 07 888 8176
Email: matamata@cab.org.nz
Address: Matamata Resource Centre
41a Hetana Street, Matamata 3400

10am - 2pm Citizens Advice Bureau provides free, confidential information and advice to anyone about any query or problem. CAB is staffed by trained volunteers who can access information by computer or from the extensive range of resources held by each branch
Citizens Advice Bureau Te Aroha

Ph: 07 884 8037
Email: tearoha@cab.org.nz
Address: 137 Whitaker Street, Te Aroha

10am - 1pm
Pregnancy Counselling Matamata and Morrinsville Ph: 0800 773 462 / 07 855 5779 24/7 Counselling and support for women/young girls in pregnancy crisis situations, and post abortion support. They will meet face to face with clients when required.
Assist with baby clothing/baby items, arranging a midwife, and will try to assist if there are accommodation needs.
Starfish

Ph: 07 888 8795
Text: 027 775 8676
Email: jo@starfishservices.org.nz
Address: 58 Rawhiti Avenue, Matamata

8.30am - 4.30pm
Mon-Fri

Starfish provides low-cost community-based service that is holistic approach to supporting youths and their families.
Strengthening Families

Ph: 07 888 7870
Email: Josie@tehauora.co.nz
Address: Te Hauora O Ngati Haua, 2 Cadman St, WAHAROA

Ph: 021 191 2388
Email: wayne.aberhart@police.govt.nz
Address: Morrinsville Police, 27 Moorhouse Street, Morrinsville

 

Strengthening Families helps sort a family’s life challenges.  Their services include:
Finding warm, comfortable homes for families/whanau
Helping with concerns about children’s health
Making ends meets
Families whose children at not doing well at school
Coping with stresses at home.
your child’s health

Strengthening Families brings together the agencies that can help family/whānau deal with these issues..
Te Korowai Hauora o Hauraki, Te Aroha

Ph: 07 844 9208
Email: tearoha@korowai.co.nz
Address: 221 Whitaker Street, Te Aroha 3320

8am - 5pm
Mon-Fri
Practice that provides a range of physical and mental health services.  Promotion of suicide prevention through public promotion.   Some acute mental health service offered (through Manaaki).
Te Hauora o Ngati Haua

Ph: 07 888 7870
Email: reception@tehauora.co.nz
Address: 2 Cadman St, Waharoa

  Te Hauora o Ngati Haua provides services and resources aimed at nurturing, connecting, empowering Ngati Haua whanau, hapu and Iwi
South Waikato Child Youth and Family Services Tokoroa

Ph: 0508 326 459 / 0508 family (after hours)
Email: cyfcallcentre@cyf.govt.nz
Address: Cnr Torphin Crescent and O’Sullivan Drive, Tokoroa

  Child Youth and Family act as a referring agent for people with mental health issues to the appropriate services
CASPER Email: taiwhenua1@hotmail.com   Bereavement support and suicide prevention.
Kia Piki Te Ora - Suicide Prevention Service

Ph: (07) 347 3195 / After hours (07) 348 1000 
Email:admin@pikiaorunanga.org.nz
Address: 1274 Fenton Street, ROTORUA 3010

8.30am - 5pm
Mon-Fri
Support for all ages in suicide prevention and mental health promotion covering Rotorua, Taupo, Turangi and Mangakino.
Strengthening Families

Ph: 07 883 8771
Email: OCCCT@xtra.co.nz
Address: Overdale Community Centre , 12-16 Overdale Street, Putaruru

9:00am - 4:00pm
Mon-Fri

Strengthening Families helps sort a family’s life challenges.  Their services include:
Finding warm, comfortable homes for families/whanau
Helping with concerns about children’s health
Making ends meet.
Families whose children at not doing well at school
Coping with stresses at home.
your child’s health

Strengthening Families brings together the agencies that can help family/whānau deal with these issues.
Pregnancy Counselling Taumarunui

Ph: 0800 773 462 / 07 855 5779

24/7 Counselling and support for women/young girls in pregnancy crisis situations, and post abortion support. They will meet face to face with clients when required.
Assist with baby clothing/baby items, arranging a midwife, and will try to assist if there are accommodation needs.
South Waikato Show Your Support (South Waikato SYS)

Facebook Page: South Waikato SYS
Ph/text: 0210 270 8006

  A suicide prevention group working to reduce attempted and completed suicide in the South Waikato
Supporting Families in Mental Illness

Phone: 07 8861568 or 0800 555 434
Email: tokoroa@sfwaikato.org.nz
Address: Tulloch House, Tokoroa Hospital,
Gate 1, Maraetai Road, Tokoroa

 

SF Waikato aims to provide the best possible family support, advocacy, information and education for family whanau of people experiencing a mental illness.
Family workers provide this free service one on one at the office, in the home or other place that suits. A Kai Awhina worker can offer a cultural awareness perspective. Family whanau are offered education/support groups and the use of an extensive library.

Kokiri Te Oranga Pai

Ph: 07 895 5807
Address: 17 Morero Terrace, Taumarunui 3920
Website: www.kokiritrust.org.nz(external link)

8.30am - 5pm
Mon-Fri

The Taumarunui Community Kokiri Trust has developed a comprehensive wrap around service to meet the health and social welfare needs of the community and in particular the needs of Māori.
Tokoroa Family Violence Network

Ph: 07 886 8852
Email: tokswscc@xtra.co.nz
Address:  c/- South Waikato Safer Community Council, PO Box 429, Tokoroa 3444 or Tulloch House, Gate 1, Tokoroa Hospital Campus, Maraetai Rd, Tokoroa

  Family violence networks operate throughout New Zealand.   All networks share a common purpose: they provide a forum where a range of government and community organisations meet to direct a local joined-up response to family/whānau violence.
Pregnancy Counselling Tokoroa Ph: 0800 773 462 / 07 855 5779 24/7 Counselling and support for women/young girls in pregnancy crisis situations, and post abortion support. They will meet face to face with clients when required.
Assist with baby clothing/baby items, arranging a midwife, and will try to assist if there are accommodation needs.

Thames/Coromandel

CAPS Hauraki Inc

Ph: 07 868 8644
Email: reception@capshauraki.co.nz
Address: 732 B Queen Street, Thames
Website: www.capshauraki.co.nz(external link)

CAPS Hauraki also have offices in Coromandel and Paeroa and Mary Street, Thames – please contact the Thames office on 07 868 8644 or reception@capshauraki.co.nz for an appointment

9am - 4pm
Mon-Fri

Counselling & Social work support,  Youth Services, and  SASS ( Sexual Abuse Support Service) with a 24/7 help line 0800 88 33 00
Family Safety Services

Ph: 07 868 8320
Email: manager.fss@xtra.co.nz
Address: 403 Mackay St, Thames
Website: fssthames.weebly.com/(external link)

9am - 3pm
Mon-Fri

Family Safety Services provide 'Living Without Violence' programmes for men, women and youth; individual and couple/whanau counselling, and support/intervention services for families and whanau.
Citizens Advice Bureau, Thames

Ph: 07 868 8405 / 0800 367 222
Email: thames@cab.org.nz
Address: 301D Queen Street,Thames 3540

10am - 3pm
Mon-Fri

Citizens Advice Bureau provides free, confidential information and advice and their trained volunteers can access information by computer or from the extensive range of resources held by each branch.
Citizens Advice Bureau Hauraki

Ph: 07 863 7640
Email: cab.waihi@xtra.co.nz
Address: 86 Seddon Street, Waihi

10am - 1pm
Colville Social Services Collective

Ph: 07 866 6920
Email: cssc@colville.org.nz
Address:  2311 Colville Road, Colville
Website: www.cssc.net.nz(external link)

9am - 3pm
Mon, Tues, Wed & Fri

Offer an acute service of support and then refer on to appropriate service.
Pathways Health Ltd

Ph: 07 868 0532
Email: hauraki@pathways.co.nz
Website: www.pathways.co.nz(external link)
Address: Pohutakawa House
301 Pollen Street, Thames

8.30am - 5pm
Mon-Fri

Provides community-based mental health and wellness services.
Pregnancy Counselling Thames Ph: 0800 773 462 / 07 855 5779 24/7 Counselling and support for women/young girls in pregnancy crisis situations, and post abortion support. They will meet face to face with clients when required.
Assist with baby clothing/baby items, arranging a midwife, and will try to assist if there are accommodation needs.
Strengthening Families

Ph: 027 229 2209
Email: jeffwhitfield@xtra.co.nz

Address: Thames Hospital, Mackay St, THAMES
 

Strengthening Families helps sort a family’s life challenges.  Their services include:
Finding warm, comfortable homes for families/whanau
Helping with concerns about children’s health
Making ends meet.
Families whose children at not doing well at school
Coping with stresses at home.
your child’s health
Strengthening Families brings together

the agencies that can help family/whānau deal with these issues.
Stepping Out Hauraki

Ph: 07 868 5595
Email: stepout@xtra.co.nz
Address:  100 Sealey Street, Thames

10am - 3pm
Mon-Fri
Provides day activities and support for those with mental health issues and addictions particularly during recovery period.  
People Relying on People

Ph: 07 868 9673
Address: 503 Queen Street, Thames
Email: propinc@xtra.co.nz

Hours: 8:30am – 5pm
weekdays

Support service for family/whānau of people with a mental illness or addiction.
Te Ahi Kaa Social Services

Ph: 07 866 8558
Address: 45 Tiki Rd, Coromandel

9am - 3pm
Mon-Fri
Offer support services for a range of social issues
Te Korowai Hauora o Hauraki, Coromandel

Ph: 07-866 8084
Email: coromandel@korowai.co.nz
Address: 225 Kapanga Road
Coromandel 3506

8am - 5pm
Mon-Fri
Practice that provides a range of physical and mental health services.  Promotion of suicide prevention through public promotion.   Some acute mental health service offered (through Manaaki).
Te Korowai Hauora o Hauraki, Whitianga

Ph: 07 869 5244
Email: whitianga@korowai.co.nz
Address: 15 Coghill Street, Whitianga, 3510

8am - 5pm
Mon-Fri
Te Korowai Hauora o Hauraki, Thames

Ph: 07 868 0033
Email: thames@korowai.co.nz
Address: 210 Richmond Street

Thames 3420
8am - 5pm
Mon-Fri
Coromandel Independent Living Trust

Ph: 07 866 8358
Email:  cilt@cilt.org.nz
Address: Tiki House
45 Tiki Road, Coromandel

9am - 3pm
Mon-Thu
The CILT project the Coromandel Resource Centre offers a range of help on various social issues and will ensure that the appropriate services are accessed through their referral process. CILT also runs the Incredible Years Parenting Programme, Supporting Children/Tautoko Tamariki, Strengthening Families, has two day programmes for people with a disability, social housing for people aged over 60 years on low incomes, the Graham Dingle Foundation childrens confidence building programme Kiwi Can in 3 local schools, as well as managing a range of community and environmental initiatives.
Thames Budget Service

Ph: 07 868 5964 / 027 870 7076
Email: thbuds@gmail.com(external link)
Website: www.familybudgeting.org.nz(external link)
Address: 205A Mary St, Thames

9am - 2pm
Mon-Thu

Provides a professional and committed financial information and management service to anyone who needs help with budgeting and financial education.
Te Whariki Manawahine o Hauraki Women’s Refuge

Ph: 24hr Crisis-line 07 868 3132 or 0800 868 3132 / (07) 868-8475 (office)
Email: reception@hauraki.refuge.co.nz

Crisis line 24/7 Te Whariki Manawahine O Hauraki provide support in creating a safer environment for clients and their whanau; assistance in creating a long term plan to protect you and your whanau from violence, assistance with government departments and social support networks; we  provide safe housing and safety planning, liaising and advocacy with whanau and other agencies as required. 
Thames Baptist Community Ministries

Ph: 07 868 6274

Email: office@thamesbaptist.org.nz
Address: 303 - 305 Mary Street, Thames

Mon 9am - 12pm

Tue, Wed, Thur 9am - 3pm
Community Services: Counselling, Social Work, Advice & Information, Advocacy, Open Door Drop in Centre, Family Social Services, Crisis Intervention Services, Family Violence Services, Budgeting Services, Community Lunch, Toy Library, Play Group & Food Bank
Whangamata Community Services Trust

Ph: 07 865 7065
Email: whangacst@whangacst.co.nz

9am - 4pm Mon-Fri but also outside these hours on case by case basis. A one-stop shop providing a range of services. A counsellor and a social worker provide support on a range of social issues including suicide prevention and postvention.  Network with Community Mental Health Services and Child and Adolescent Mental Health Services and a Midland Health Trust counselling contract.
Whitianga Community Services Trust

Ph: 07 866 4476
Email: wcst.reception@xtra.co.nz
Address: 2 Cook Drive,Whitianga

9.30am - 4.30pm
Mon-Fri
A One Stop Social Services Centre meeting the needs of the community in a caring and confidential environment including general counselling, youth issues, elderly support, family wellbeing, budgeting advice, after school & holiday programs, special needs support, rangatahi/youth in development, collaborative youth at risk services.
Waikato District Ngaruawahia Community Care and Crisis support Centre

Ph:  07 824 5100
Email: cc_cs@xtra.co.nz
Address: 58 Great South Road, Ngaruawahia

9am - 2.30pm
Mon-Fri
Provide counselling services for a wide range of social issues including suicide.
Ngaruawahia Community House

Ph: 07 824 8340
Email: reception@ngacomhouse.org.nz
Address: Ngaruawahia Community House, 13 Galileo Street, Ngaruawahia

8am - 4pm

Mon-Fri or to suit a client’s needs.
Offer a range of social services and opportunities for community connection.  These include an information centre, advocacy work, knitting circle, capacity building for community groups, fruit and vege co-op, community newsletter, adult hearing clinic , budgeting, legal & JP clinics, counselling services, drug and alcohol programmes, adult literacy and numeracy , Whai Marama youth services, Waahi Whanui, Te Hikoi O Nga Tane/The Men’s Walk men’s programme, supervised Access, community probation, CYFS – Family group conferences.
Strengthening Families

Email: maria@ngatutangata.org.nz
Ph: 07 824 9358 ext. 1 / (021) 969 473
Address: Ngaruawahia Tu Tangata Charitable Trust, 86 Great South Rd, Ngaruawahia

Ph: 07 824 8340
Email: anner@ngacomhouse.org.nz
Address: Ngaruawahia Community House, 13 Galileo Street, Ngaruawahia

Ph: 07 828 9695 ext 815
Email: Marina.tupuhi@whanui.org.nz
Address: Waahi Whanui Trust, Parry St Complex, P O Box 227, Huntly

 

Strengthening Families helps sort a family’s life challenges.  Their services include:
Finding warm, comfortable homes for families/whanau
Helping with concerns about children’s health
Making ends meet.
Families whose children at not doing well at school
Coping with stresses at home.
your child’s health
Strengthening Families brings together

the agencies that can help family/whānau deal with these issues.
Pregnancy Counselling Huntly Ph: 0800 773 462 / 07 855 5779 24/7 Counselling and support for women/young girls in pregnancy crisis situations, and post abortion support. They will meet face to face with clients when required.
Assist with baby clothing/baby items, arranging a midwife, and will try to assist if there are accommodation needs.

Raglan Community Suicide Prevention and Awareness

(CONNECT Community Support)

Ph: 07 825 8142
Email: info@theraglanhouse.co.nz
Address: 45 Bow St, Raglan.

  Community driven group that accesses training opportunities and provides information to the community to raise awareness of suicide, promote prevention and which actively works to increase connection across the community to improve community resilience.

Raglan Community House

Ph: 07 825 8142
Email: info@theraglanhouse.co.nz
Address: 45 Bow St, Raglan.

  Offering a range of community services including budget service, counselling, hearing therapist, contact with Hamilton Community Law, information on support services, transport to medical appointments, community workshops, drop in centre and Bargain Basement Op Shop.
Y Suicide Support Ph: 021 356 857 24/7 Offer an acute service of support and then refer on to appropriate service.
Waipa Citizens Advice Bureau

Ph: 07 827 4855
62 Alpha Street, Cambridge
Email: cambridge@cab.org.nz
Website: www.cab.org.nz(external link)

9am - 4.30pm Citizens Advice Bureau provides free, confidential information and advice to anyone about any query or problem. CAB is staffed by trained volunteers who can access information by computer or from the extensive range of resources held by each branch.
Citizens Advice Bureau  (external link)

Ph: 07 871 4111
Ray White Arcade
2/213 Alexandra Street, Te Awamutu
Email: teawamutu@cab.org.nz
Website: www.cab.org.nz(external link)

9am - 3.30pm
Kainga Aroha

Ph:  07-871-6506
Address: 301 Bank St, Te Awamutu
Email: info@ka.org.nz

9am - 5pm
Mon-Fri
Kainga Aroha offers family support to anyone who needs it.  They provide the support by counselling, budgeting advice, holiday camps and referral on to other agencies when necessary.
Pregnancy Counselling Te Awamutu Ph: 0800 773 462 / 07 855 5779 24/7 Counselling and support for women/young girls in pregnancy crisis situations, and post abortion support. They will meet face to face with clients when required.
Assist with baby clothing/baby items, arranging a midwife, and will try to assist if there are accommodation needs.
Waitomo Citizens Advice Bureau Otorohanga

Ph: 07 873 7568
Email: cab.otorohanga@xtra.co.nz
Address: Support House Whare Awhina
120 Maniapoto Street
Otorohanga

9.30am - 3pm Citizens Advice Bureau provides free, confidential information and advice to anyone about any query or problem. CAB is staffed by trained volunteers who can access information by computer or from the extensive range of resources held by each branch
Citizens Advice Bureau Te Kuiti

Ph: 07 878 7636
Email: cab.tekuiti@xtra.co.nz
Address: 222 Rora Street, Te Kuiti

9.30am - 1.30pm Citizens Advice Bureau provides free, confidential information and advice and their trained volunteers can access information by computer or from the extensive range of resources held by each branch.
Kokiri Te Oranga Pai

Ph: 07 8783680 ext-5
Address: 10 Ward Street, Te Kuiti
Website: www.kokiritrust.org.nz(external link)

8.30 - 5.00

Mon-Fri
The Taumarunui Community Kokiri Trust has developed a comprehensive wrap around service to meet the health and social welfare needs of the community and in particular the needs of Māori.
Maniapoto Family Violence Intervention Network

Ph: 07 878 5081 / 021 381 428
Email: mfvin@wwwrefuge.co.nz
Address: 12 King Street,Te Kuiti

9.00-5.00
Mon-Fri
Group set up to spread the word that family violence is not okay.
Pregnancy Counselling Te Kuiti Ph: 0800 773 462 / 07 855 5779 24/7 Counselling and support for women/young girls in pregnancy crisis situations, and post abortion support. They will meet face to face with clients when required.
Assist with baby clothing/baby items, arranging a midwife, and will try to assist if there are accommodation needs.
Strengthening Families

Ph: 07 878 0028
Email: savitam@maniapoto.org.nz
Address: Ngati Maniapoto Marae Pact Trust, Maniapoto House, 51 Taupiri St, TE KUITI 3910

Ph: 07 9045 282
Email: simon.hepi001@msd.govt.nz
Address: Work and Income, 45 Taupiri St, TE KUITI 3910

 

Strengthening Families helps sort a family’s life challenges.  Their services include:

  • Finding warm, comfortable homes for families/whanau
  • Helping with concerns about children’s health
  • Making ends meet.
  • Families whose children at not doing well at school
  • Coping with stresses at home
  • your child’s health

Strengthening Families brings together the agencies that can help family/whānau deal with these issues.

Waitomo Women’s Refuge

Ph: 07 878 5081
Email: admin@wwwrefuge.co.nz

   
Waikato regionwide services Crisis Assessment and Home Treatment Service (CAHT)

Ph: 0800 50 50 50
Address: 193 London Street, Hamilton

24/7

and for self-presentations
8am - 4.30 pm

Provides a single point of entry for all acute and non-acute mental health issues.  This service is available all day and every day and anyone who calls will be referred to the appropriate treatment or support service.  Can be through referrals from GP, family, friends or by self.

Manaaki Centre, Waikato District Health Board

Ph: 0800 726 849 or 07 868 0041
Thames Hospital, McKay Street, Thames
Email:  Suzanne.nathan@waikatodhb.health.nz

24/7 This is the single point entry for the rural services in the north of the Waikato for youth mental health services.   The office is based in Thames but services the whole of the north of the Waikato including the Coromandel.  They coordinate a crisis response for children and adolescents who are not already receiving mental health services.  The client nominates the type of service they would prefer to ensure culturally appropriate. 
MATES Men’s Network

Ph: 0800 4MATES - (0800 462 837)
Email: info@mates.org.nz

  Provides opportunity for men to gain or regain skills to help them overcome personal crisis and a forum for positive social connection.

Ngaa Ringa Awhina

Ph: 0800 999 903 or 07 839 5146
Address: 105 Rostrevor Street,  Hamilton

0800 50 50 50
24/7
Hauora Waikato is the single point entry for the Central part of the Waikato’s mental health services (Waikato District, Matamata/Piako District, Hamilton City, half of .   They coordinate a crisis response for children and adolescents who are not already receiving mental health services.  The client nominates the type of service they would prefer to ensure culturally appropriate.
Victim Support suicide bereavement team Ph: 0800 842 846 24/7 Provide bereavement support including post-vention following a suicide.
Waikato District Health Board Infant Child and Adolescent Mental Health Service (ICAMHS)

Ph: 0800 154 973 or 07 871 3671
Email:  hagenaak@waikatodhb.health.nz
Address: 242 Bank Street, Te Awamutu

24/7 This is the single point entry for the rural services in the south of the Waikato (half of Waipa District, including Te Awamutu and surrounds, Otorohanga District, South Waikato District, Waitomo District and Ruapehu District) for youth mental health services.  They coordinate a crisis response for children and adolescents who are not already receiving mental health services.  The client nominates the type of service they would prefer to ensure culturally appropriate. 
Waikato District Health Board Mental Health Services for Older People (MHSOP)

Ph: 07 839 8603,
Address: Older Persons and Rehabilitation Building, Gate 3, Pembroke Street (west side), Hamilton 

8am - 4pm
Mon-Fri and out of hours, please contact CAHT on 0800 50 50 50
This is a mental health service for people 65 years and over.
Most referrals will be initially assessed in their place of residence by a community mental health nurse or doctor (consultant or registrar).
The team also includes social workers, psychologists, and occupational therapists.
Waikato-Hauraki-Coromandel Rural Support Trust Ph: 0800 787 254 24/7 Charitable trust supporting people living rurally.  Current and ex-farmers provide support, and have received training in mental health awareness and response.  They will provide support and/or facilitate referral to professional organisations.
Internet based services

Are you okay? It’s not okay website

Ph: 0800 456 450
Website: www.areyouok.org.nz(external link)

  This website has information about family violence, what it is and where to get help.
Headspace.org.nz

Website: www.headspace.org.nz(external link)

  Site with information and ideas on how to deal with things which might cause stress and anxiety.
MoodGYM

Website: https://moodgym.anu.edu.au(external link)

  Interactive computer programme which help cognitive behaviour therapy skills for preventing, and coping with, depression.
SPARX

Website: www.sparx.org.nz(external link)

  SPARX is a free online computer program for New Zealand residents only, intended to help young persons with mild to moderate depression, feeling down, stress or anxiety.
Thelowdown.co.nz

Text: 5626
Email: team@thelowdown.co.nz
Website: www.thelowdown.co.nz(external link)

24/7 Helpline and internet site which helps with dealing with depression.
The wellbeing game Website: www.thewellbeinggame.org.nz(external link)   Online game where the aim of the game is to accumulate happiness.
Web based directory of services

Website: www.linkage.co.nz/webhealth(external link)

  This is a directory of health and social services available within the Waikato
24 hour national phone helplines Depression helpline

Ph: 0800 111 757
Website:www.depression.org.nz(external link)

 

Telephone services available at all times by trained counsellors.

Outline

Gay(external link) lesbian bi and transsexual or unsure about sexual identity

Ph: 0800 688 5463

9am - 9pm
Mon to Fri
6pm - 9pm weekends and holidays

Twitter: @OUTline_NZ
Provide confidential support and information in a safe and friendly atmosphere to any age.
KidsLine Ph: 0800 543 754 24/7 Children – and if you call between 4pm and 9pm you will talk to Kidsline Buddy.  Buddies are specially-trained year 12 or 13 students.
Lifeline

Ph: 07 838 0715 / 0800 543 354
Email: lifelinewaikato@lifeline.co.nz

24/7 Trained counsellors for all ages
Samaritans Ph: 0800 726 666 24/7 Samaritans offer non-judgemental, confidential support to anyone who is lonely or in emotional distress.
YouthLine

Ph: 0800 376 633
Text: 234
Email talk@youthline.co.nz
Website: www.youthline.co.nz(external link)

24/7

Respond to texts between 8am and midnight
YouthLine are there to listen and help figure out what is right for any young person who calls in with any concerns.  

Suicide Prevention helpline
0508 Tautoko

Ph: 0508 828 865

24/7

Provides an all day, every day confidential and free telephone counselling and support service for those who may be thinking about suicide, or for those who are concerned about friends or whanau. This helpline is staffed by highly experienced helpline counsellors with training in suicide prevention and intervention.

If you are concerned about your immediate safety or the safety of someone else - ring 111.
Healthline Ph: 0800 611 116 24/7

Call for free advice from trained registered nurses.

ParentHelp

Ph: 0800 568 856
Website: www.parenthelp.org.nz(external link)

9am to 11pm
7 days a week

Supporting parents and families to raise their children in a positive environment and prevent child abuse.

Arrange referrals to appropriate services.
Pregnancy Counselling Services

Ph : 0800 773 462 (0800 PREGNANT) / 07 855 5779
Txt : 021 289 8727 (021 2 TXT PCS)

24/7 Pregnancy counselling services to help, to listen and to support by caring trained pregnancy counselors. The service is strictly confidential.
What’s Up Ph: 0800 942 8787 24/7 National phone counselling service for five to 18 year olds.