Criminal threat to infant and other formula

Information for public

General information regarding threat

Information if worried about a child or adult

  • Where to seek medical advice:
    • If you are concerned about your infant’s health, contact Healthline on 0800 611 116 or Plunketline on 0800 93 39 22 for information and advice.
    • If someone needs urgent medical attention, phone 111 for an ambulance.
  • If you have any questions about what to feed your baby:

Information on how to ensure formula is free from contamination or tampering:

What to do if you have found something suspicious.

Follow these 5 easy steps:

  1. Don’t use the product.
  2. Don’t throw the contents or package away.
  3. Try to handle it only in places people wouldn’t normally touch it, like by the base at the very bottom
  4. Don’t put it in a plastic or paper bag. This could destroy evidence like fingerprints. You can use a clean cardboard box slightly larger than the package.
  5. Call Police on 0800 72 36 65 or take it to your nearest police station.

What to do if you think your product has been tampered with:

Information for health professionals

Case definition


Please notify a suspected case urgently to the Medical Officer of Health:  021 359 640


If you have any information relevant to the criminal investigation, call Police on 0800 72 36 65

Ministry for Primary Industries advice on the steps you can take to ensure formula is free from contamination can be found on the Food Protection website(external link) or if you have general questions, call 0800 00 83 33 or email

NZ Government Food Protection