Log in to SmartHealth (http://smarthealth.healthtap.co.nz(external link)) using a web browser.
Select Your Virtual Practice in the left hand menu and click on the Tutorial link on the top right.
One issue is with the Corporate WiFi when using a data connection at the same time. Try turning off the Corporate WiFi and then starting again.
Staff employed by The Waikato DHB can log a request in the Customer Portal.
Go to: Requests > Log a Request > Written & Visual Communication > 361 Photograph and Audiovisual request.
If you need to have a consult using your iPhone and do not want receive a phone call which could interfere with the consult quality, follow the following steps.
With these settings, you will still receive a SmartHealth/HealthTap call but phone calls will be silenced. Set them back after your consult to start receiving calls again.
You can view SOAP notes during a consultation with the patient or after you have completed at least one consultation with that patient.
Click on the Patient Chart button and then click on Questions & Consults. The section will expand to reveal questions the patient has asked and previous consultations.
Search for the patient in the Your Patients section. Patients you have had a consultation with will have a View transcript link that you can click on to view previous consults the patient has had with you or other health care professionals.
Please Note: If you have never had a consultation with that patient you will not be able to view their previous SOAP notes.